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That is almost certainly a bearing, Idler, or liner rail.
If you have wear on your belts you have probably destroyed some bearings.
Have you racked the gantry?
Makes sure your belts are tensioned equally.
You can loosen the grub screws on your pulleys and move the toolhead around a bunch to...
There is no "official" but this is the one I use. I think its the best https://www.printables.com/model/588316-stealthburner-bambu-lab-x1cx1-hotend-mount
For the Motor postion, it does not really matter. What ever works for you. I have mine like the pic above and wrap the wires up to my Nitehawk.
I don't use a Collet, just push the PTFE into the opening.
Just checking but did you heat up the hotend when you checked for extrusion? I think the default is set to like 150 before it will extrude.
I have mine set to 0.
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